Privacy Policy

Effective Date: 05 January 2026 Ankita Trade Solutions (“we”, “our”, “us”) is committed to protecting the privacy and security of personal information of our users, clients, and business partners. This Privacy Policy explains how we collect, use, store, share, and protect information when you use our website, applications, products, or services. 1. Company Information Company Name: Ankita Trade Solutions GST Registration Number: 06BNMPK5155L1ZK Registered Address: 2, J68, BPTP Park Elite Floors, Faridabad, Faridabad, Haryana – 121002, India Contact Email: ankitamartindia@gmail.com 2. Information We Collect We may collect the following types of information: a. Personal Information Name Business name Email address Phone number Billing and payment details Business verification details b. WhatsApp & Messaging Data Phone numbers used for WhatsApp Business communication Message metadata (timestamps, delivery status) Message templates submitted for approval Opt-in and opt-out records Note: We do not read or store message content beyond what is required to deliver services. c. Technical Information IP address Browser type Device information Log files and usage analytics 3. How We Use Information We use collected information to: Provide WhatsApp Business Platform and messaging services Enable automation, notifications, and customer communication Verify business accounts and comply with Meta policies Improve service performance and security Provide customer support Comply with legal and regulatory requirements 4. WhatsApp Business Platform & Meta Compliance Ankita Trade Solutions integrates with the WhatsApp Business Platform provided by Meta Platforms, Inc. All WhatsApp communications are end-to-end encrypted Data is processed strictly as per Meta’s Platform Policies We only process data on behalf of our clients We do not sell or misuse WhatsApp data 5. Data Sharing & Disclosure We do not sell personal data. Data may be shared only with: Meta Platforms, Inc. (for WhatsApp Business services) Cloud infrastructure and hosting providers Payment gateways (for billing purposes) Government or legal authorities if required by law All third parties are bound by confidentiality and data protection obligations. 6. Data Retention Data is retained only as long as necessary to provide services Clients may request deletion of their data Message logs are retained as per regulatory and Meta requirements 7. Data Security We implement industry-standard security measures including: Secure servers and encrypted storage Access control and authentication Regular monitoring and audits Despite best efforts, no system is 100% secure. We encourage users to maintain strong access controls. 8. User Rights Users have the right to: Access their data Request correction or deletion Withdraw consent Request data portability (where applicable) Requests can be made via email at ankitamartindia@gmail.com 9. Cookies & Tracking Our website may use cookies to: Improve user experience Analyze traffic Maintain session security Users can disable cookies in their browser settings. 10. Children’s Privacy Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors. 11. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date. 12. Contact Us For any privacy-related questions or concerns, please contact: Ankita Trade Solutions 📍 2, J68, BPTP Park Elite Floors, Faridabad, Haryana – 121002 📧 Email: ankitamartindia@gmail.com